These Terms of Service ("Terms") govern your access to and use of the services provided by Bluecrest Sound ("Company," "we," "our," or "us"), located at 1945 Scottsville Rd, Bowling Green, KY 42104, United States. By engaging our services, placing an order, or communicating with us regarding a project, you agree to be bound by these Terms in their entirety.

Please read these Terms carefully before proceeding. If you do not agree with any part of these Terms, you may not engage our services.

1. Services Provided

Bluecrest Sound provides professional audio and music production services, including but not limited to: original music composition, custom track creation, arrangement and orchestration, sound design, audio logo and jingle production, UI/UX sound design, atmospheric sound scene creation, sound effects production, audio editing and post-production, noise reduction, level balancing, mastering, and content audio creation for digital media platforms.

1.1 Project Scope

All services are delivered based on a mutually agreed-upon project scope, communicated through email, written brief, or contract. The scope defines deliverables, timelines, revision rounds, and pricing. Scope changes requested after a project has commenced may be subject to additional charges.

1.2 Custom Work

All work produced by Bluecrest Sound is created specifically for each client. We do not produce or license pre-made or stock content unless explicitly stated in the project agreement.

2. Ordering and Project Initiation

A project is considered initiated when the client submits a project brief or inquiry through our contact channels and receives a written confirmation of acceptance from Bluecrest Sound. Initiation does not constitute a binding agreement until a deposit or written agreement has been executed.

2.1 Deposits

Bluecrest Sound may require a deposit of up to 50% of the total project value prior to commencing work. The deposit amount will be specified in the project proposal. Deposits are non-refundable once production work has commenced unless otherwise stated in writing.

2.2 Project Timelines

Estimated timelines are provided in good faith but are not guaranteed unless explicitly stated as contractually binding. Delays caused by the client, including late delivery of reference materials, approvals, or revision instructions, may extend the project timeline without additional cost to the Company.

3. Pricing and Payment

All prices are listed in United States Dollars (USD). Quoted prices are valid for 30 days from the date of the proposal unless otherwise stated. Final pricing may vary based on scope adjustments, additional revisions, or delivery format requirements.

3.1 Payment Terms

Payment is due according to the schedule outlined in the project agreement. Standard payment terms require 50% upon project initiation and 50% upon delivery of final files. Late payments beyond 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.

3.2 Accepted Payment Methods

We accept payment via bank transfer, credit card, PayPal, and other methods specified at the time of invoicing. All transactions are processed in USD.

4. Revisions and Approval

Each service includes a standard number of revision rounds as specified in the project agreement. For most services, this is two rounds of revisions. Revisions must be submitted in writing and must clearly describe the requested changes.

4.1 Additional Revisions

Revisions beyond the included rounds will be billed at an hourly rate of $75 USD per hour, or at a flat rate agreed upon in writing prior to commencement of additional revisions.

4.2 Final Approval

The client is responsible for providing formal written approval of final deliverables before file transfer. Delivery of files to the client constitutes project completion. Requests for changes after final delivery will be treated as a new project or billable revision.

5. Intellectual Property

5.1 Client Ownership

Upon receipt of full payment, the client receives a license to use the delivered audio content for the purposes specified in the project agreement. Full copyright transfer, including all exclusive rights, may be arranged for an additional licensing fee, as agreed in writing.

5.2 Portfolio Rights

Bluecrest Sound reserves the right to reference completed projects in our portfolio, marketing materials, and promotional content unless the client has requested and received written confirmation of a non-disclosure or confidentiality agreement.

5.3 Third-Party Elements

The client is responsible for ensuring that any reference materials, samples, or other content provided to Bluecrest Sound are licensed for use. Bluecrest Sound is not liable for any copyright claims arising from client-supplied materials.

6. Confidentiality

Bluecrest Sound agrees to treat all client project information as confidential and will not share project details, briefs, or materials with third parties without written consent, except as required by law or to engage subcontractors necessary to complete the project, who are themselves bound by confidentiality obligations.

7. Warranties and Disclaimers

Bluecrest Sound warrants that all original content created for clients is original work and does not knowingly infringe on the intellectual property rights of third parties. We do not warrant that audio deliverables will achieve any specific commercial or creative outcome.

All services are provided "as is" to the extent permitted by law. We make no guarantees regarding broadcast clearance, licensing suitability for unspecified uses, or compatibility with systems not disclosed during project briefing.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Bluecrest Sound shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profit, or loss of data, arising from or related to the services provided.

Our total liability to any client for any claim arising under these Terms shall not exceed the total amount paid by the client to Bluecrest Sound for the specific project to which the claim relates.

9. Termination

Either party may terminate a project agreement with written notice. If the client terminates a project after work has commenced, any deposits paid are non-refundable, and the client is responsible for payment of all work completed up to the termination date at the agreed hourly or per-deliverable rate.

If Bluecrest Sound terminates a project for reasons attributable to the Company and not the client, the client will receive a prorated refund of any unused deposit.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Warren County, Kentucky.

11. Modifications to Terms

Bluecrest Sound reserves the right to modify these Terms at any time. Updated Terms will be posted to our website with a revised effective date. Continued engagement of our services following any modification constitutes acceptance of the revised Terms.

12. Entire Agreement

These Terms, together with any project proposal, invoice, or written agreement executed between the parties, constitute the entire agreement between Bluecrest Sound and the client with respect to the subject matter hereof and supersede all prior understandings, representations, or agreements.